Cancellation policy

Here is a tailored Cancellation Policy written specifically for MH Netstock (mhnetstock.in). You can copy and paste this text directly onto your website's policy page.

Cancellation Policy for MH Netstock

Last Updated: July 22, 2026

At MH Netstock ([https://mhnetstock.in](https://mhnetstock.in)), we strive to process and dispatch orders as quickly as possible to serve our customers across Palghar, Dahanu, Mumbai, and surrounding regions. We understand that plans can change, and you may need to cancel an order. This policy outlines the terms and procedures for order cancellations.

1. Cancellation Before Dispatch

  • Free Cancellation: You can cancel your order free of charge at any time before it has been packed or dispatched from our warehouse.

  • How to Cancel: To request a cancellation, please contact our support team immediately via phone or WhatsApp with your Order ID.

  • Refund for Canceled Orders: If you paid online (via Credit/Debit Card, Net Banking, or UPI), the full order amount will be refunded back to your original payment method within 5 to 7 business days.

2. Cancellation After Dispatch

  • Orders in Transit: Once an order has been picked up by our courier or logistics partner, it cannot be canceled in transit.

  • Refusing Delivery: If you no longer require the items, you may refuse acceptance at the time of delivery. Once the package is returned to our warehouse and inspected, a refund will be processed.

  • Deductions: For orders canceled after dispatch or refused at delivery (without any defect or transit damage), two-way courier/shipping charges will be deducted from the total refund amount.

3. Cancellations by MH Netstock

We reserve the right to cancel an order under exceptional circumstances, including but not limited to:

  • Stock Unavailability: If a product (such as a specific Syrotech ONU model or switch) becomes unexpectedly out of stock.

  • Pricing or Inventory Errors: In the event of a typographical error or technical glitch displaying incorrect pricing or stock details on mhnetstock.in.

  • Incomplete Shipping Details: If the provided delivery address or contact number is incomplete, invalid, or unverified.

  • Unserviceable Pincode: If our logistics partners are unable to deliver to your specific location.

If MH Netstock cancels your order, you will be notified immediately, and a 100% full refund will be issued to your original payment method.

4. Bulk & Custom Orders

Orders placed for specialized networking equipment, high-volume bulk quantities, or custom-configured hardware may be subject to a restricted cancellation window once processing has begun. Please confirm details with our sales team prior to placing large trade orders.

5. Contact Us for Cancellations

If you need to cancel an order or check its current dispatch status, please reach out to us:

  • Website: mhnetstock.in

  • Service Area: Palghar, Dahanu, Mumbai, and surrounding regions, Maharashtra, India

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