No. Like standard manufacturer policies across the industry, damage caused by high-voltage fluctuations, lightning strikes, water ingress, physical abuse, or unauthorized firmware flashing is not covered under warranty.
Simply reach out to our team via phone or WhatsApp with your Order ID, Serial Number, and a brief description (or photo/video) of the issue. Our technical team will guide you through the return process.
If you receive a product that is physically damaged or fails to power on out of the box, contact our support team within 7 days of delivery. We will inspect the unit and issue a prompt replacement or refund.
Yes. Hardware products such as ONTs, OLTs, and switches carry standard manufacturer warranties. Warranty details are specified on individual product pages and tax invoices.
Once your order is dispatched, you will receive a tracking link and consignment details via SMS, WhatsApp, or email to monitor your delivery in real time.
We take immense pride in our craftsmanship. If you receive a product with a manufacturing defect, we offer a hassle-free replacement within 7 days of delivery. (Note: Personalized/Engraved pens are not eligible for returns unless defective).
We stock genuine, high-performance networking products from leading manufacturers, including Syrotech, Cisco, D-Link, Huawei, ZTE, and other major telecommunications brands.
Yes. Every router, ONT, OLT, SFP module, and cable listed on our platform is 100% original, brand new, and sourced directly from verified manufacturer channels.
Absolutely. Every premium Rekha pen is available with a signature presentation box, reflecting the prestige of the instrument inside.
Absolutely. Our store is optimized for trade pricing. If you require large volume quotes or regular bulk supplies for network expansion, you can reach out directly to our sales team via phone or WhatsApp
We accept all major digital payment methods, including UPI (Google Pay, PhonePe, Paytm), Credit/Debit Cards, Net Banking, and direct NEFT/RTGS/IMPS bank transfers for bulk orders.
While we specialize in rapid local distribution across Palghar, Dahanu, Mumbai, and the Konkan region, we also ship networking hardware across Maharashtra and nationwide via our courier partners.
Local Orders (Palghar / Dahanu / Mumbai): Usually delivered within 24 to 48 hours.
Other Regions: Delivered within 2 to 5 business days, depending on your pincode and courier routing.
MH Netstock (mhnetstock.in) is an e-commerce platform and wholesale distribution hub specializing in FTTH, GPON/EPON, and enterprise networking hardware. We cater to Local Cable Operators (LCOs), Internet Service Providers (ISPs), system integrators, and field engineers.
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